This choice about 15 years in the past, when his eldest son was once about 5, was once the beginning of Zeigler Auto’s regard for work-life stability. It has helped foster each worker retention and buyer pleasure, in line with Zeigler, who added that he concept it helped enhance productiveness as smartly.
Buyer pleasure progressed as soon as the corporate began to house work-life stability, Zeigler stated. Now, the ones client ratings are so constantly just right Zeigler Auto does not even watch that variable intently, he stated.
“It turned into one thing we did not have to concentrate on,” he stated. “It was once simply roughly there.”
Relating to retention, Zeigler Auto’s reasonable corporate chief on the gross sales and repair supervisor degree or upper as of late has been with the corporate for14 years, in line with Zeigler.
“It sort of feels like industry were given higher … turnover went down, after which we had been in a position to begin rising the group,” Zeigler stated.
It is helped the corporate make bigger to $2.5 billion as of late from $1 billion in gross sales in 2016, he stated.
“I felt like the one manner that you’ll truly develop a company is to be truly strong together with your workforce and feature a workforce that is satisfied,” stated Zeigler, who leads a 2,700-employee corporate.
Zeigler Auto, of Kalamazoo, Mich., ranks No. 44 on Automobile Information’ listing of the highest 150 dealership teams primarily based within the U.S., with retail gross sales of 20,698 new automobiles in 2021. It bought 29,604 used automobiles that 12 months. Zeigler estimated the 35-location workforce was once on tempo to promote about 20,000 new and 30,000 used fashions in 2022.
Zeigler Auto was once the 6th easiest corporate for work-life stability within the country in line with a Glassdoor Financial Analysis evaluation of companies with greater than 1,000 staff and 50 work-life stability evaluations at the platform. Zeigler held a 4.74 out of five for work-life stability on the time of the learn about; the No. 1 industry scored 4.83.
Seventy-one p.c of U.S. staff name work-life stability a very powerful attention when on the lookout for a role, a September Glassdoor survey discovered.
